Refund policy

REFUND AND RETURN POLICY

Refunds and Returns

We want you to love your purchase. If for any reason you are not satisfied, we’re here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:
• Items must be unused and in their original condition
• Items must be in original packaging
• You must provide proof of purchase

To start a return, please email us at [email address] with your order number and reason for return.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service, as we are not responsible for items lost in transit.

Non Returnable Items

The following items are not eligible for return:
• Opened body oils, soaps, or personal care products
• Worn jewelry or clothing
• Sale or clearance items
• Gift cards

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within [7] days of delivery at [email address] with photos of the issue. We will arrange a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

If approved, your refund will be processed to your original payment method within [5 to 10] business days.

Original shipping charges are non refundable.

Exchanges

If you would like to exchange an item, please contact us and we will guide you through the process.